Terms of Use

Last updated: 29 May 2026

These Terms of Use ("Terms") are a legal agreement between you and [TODO: legal/trade name], trading as "Penrose Park Puzzles" ("we", "us"), governing your use of our apps including Tiny Tiles, Mini Mosaic, Super Sudoku, Color Connect, Mini Monarchs, Letter Labyrinth, Chess Codex, and Mine Mania (the "Apps"). By downloading or using an App, you agree to these Terms. If you do not agree, do not use the Apps.

1. Who we are

The Apps are provided by [TODO: legal/trade name], a sole proprietorship (eenmanszaak) established in the Netherlands, KvK [TODO: KvK number], [TODO: business address], contact [TODO: support email].

2. Licence to use the Apps

We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to download and use the Apps on devices you own or control, for your own non-commercial entertainment, in accordance with these Terms and the rules of the app store you obtained them from.

3. App stores

The Apps are distributed through the Apple App Store and Google Play. Your use is also subject to those platforms' terms. You are responsible for any carrier or data charges. We are not responsible for the platforms or their availability.

4. Purchases and subscriptions

The Apps may offer optional in-app purchases, including the Penrose Park Pass (which removes ads). All payments are processed by Apple or Google through their in-app purchase systems, so we never receive your payment-card details. Prices are shown before purchase and may change over time.

The Penrose Park Pass is offered as a [TODO: confirm one-time purchase vs auto-renewing subscription]. If any offering is an auto-renewing subscription, it renews automatically for the stated period at the stated price unless cancelled at least 24 hours before the end of the current period; you can manage or cancel it in your Apple or Google account settings, and the term, price, and renewal details are shown at the point of purchase.

5. Refunds

All refunds are handled solely by Apple or Google under their own policies. We do not process refunds directly. To request one, contact the store you purchased from:

• Apple: reportaproblem.apple.com
• Google Play: Google Play refunds

For purchases of digital content, your statutory right of withdrawal (where it applies) ends once delivery has begun with your prior consent; the app store manages this as part of the purchase flow. This does not affect any mandatory consumer rights you have under the law of your country of residence.

6. Promo and Pass codes

We may issue promotional codes. Such codes are promotional only, have no cash value, are non-transferable, may be limited in number or time, and may expire. We may suspend, limit, or revoke a code or the access it grants at any time, including for misuse, without liability. A promotional code is not a purchase and does not guarantee continued access.

7. Acceptable use

You agree not to:

• copy, modify, reverse-engineer, decompile, or create derivative works of the Apps, except as permitted by law;
• circumvent, disable, or tamper with security, advertising, purchase, or anti-cheat features;
• use the Apps for any unlawful purpose or in breach of these Terms; or
• use automated means to interfere with or extract data from the Apps or our servers.

8. Intellectual property

The Apps and all their content, design, and software are owned by us or our licensors and are protected by intellectual-property laws. Except for the licence in section 2, no rights are granted to you.

9. Third-party services and ads

The Apps may display advertising and use third-party services. Ads and third-party content are the responsibility of those providers, not us; we do not endorse and are not responsible for them. Your data handling by these parties is described in our Privacy Policy.

10. Disclaimers

To the fullest extent permitted by law, the Apps are provided "as is" and "as available", without warranties of any kind, whether express or implied, including fitness for a particular purpose and uninterrupted or error-free operation. Nothing in these Terms excludes or limits any warranty or right that cannot be excluded or limited under applicable mandatory law, including consumer-protection law in your country of residence.

11. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, or consequential damages, or for loss of data or profits, arising from your use of (or inability to use) the Apps. Our total aggregate liability arising out of or relating to the Apps is limited to the greater of (a) the amount you paid us for the relevant App in the 12 months before the claim, or (b) EUR 50.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, for intent or gross negligence ("opzet of bewuste roekeloosheid"), or for any liability that cannot be limited under Dutch or EU mandatory law.

12. Indemnity

To the extent permitted by law, you agree to indemnify us against claims, losses, and reasonable costs arising from your misuse of the Apps or your breach of these Terms. This does not apply to ordinary consumer use in accordance with these Terms.

13. Termination

You may stop using the Apps at any time. We may suspend or end your access if you materially breach these Terms or where required by law or a platform. Sections that by their nature should survive (ownership, disclaimers, liability, governing law) will survive termination.

14. Governing law

These Terms are governed by the laws of the Netherlands. Disputes will be submitted to the competent court in the Netherlands. If you are a consumer, you also retain the protection of mandatory provisions of the law of your country of residence, and you may use the EU Online Dispute Resolution platform.

15. Apple App Store: additional terms

For Apps obtained from the Apple App Store, the following also apply:

• These Terms are between you and us only, not with Apple; Apple is not responsible for the Apps or their content.
• Your licence is limited to using the Apps on Apple-branded devices you own or control, as permitted by the App Store Terms of Service.
• We, not Apple, are solely responsible for the Apps and any maintenance and support; Apple has no obligation to provide support.
• In the event the Apps fail to conform to any applicable warranty, you may notify Apple and Apple may refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation, and any other claims are our responsibility.
• We, not Apple, are responsible for addressing any claims relating to the Apps, including product-liability, legal-compliance, and intellectual-property claims.
• You represent that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. restricted-parties list.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

16. Changes & contact

We may update these Terms; we will change the "Last updated" date and, for significant changes, give notice in the Apps. Continued use means you accept the revised Terms. Questions: [TODO: support email].